02. People are coming to us not only to buy but also to be inspired. • Add items to your wishlist and share the products you’re currently coveting. Share! The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. 12.2.1. Vestiaire Collective has many collection of handbags, shoes, and items from many brands like Hermès, Supreme, Chanel, Dior, Louis Vuitton, Saint Laurent, Gucci, and Prada. HOW DOES SELLING ON THREDUP WORK? Expanding into additional countries is a huge investment, which is why the last funding round was dedicated to international expansion. It is a remarkable business model: Vestiaire Collective, founded in Paris in 2009, is … Ask a question and get answers from people who are customers of Vestiaire Collective. How does Premium Subscription work? Leave this blank if you'd like to publish your review anonymously. One of Hotdeals’ work is to check the vestiairecollective.com regularly for the latest senior discount. Online shopping. We started off with limited localisation and when we got bigger, we wanted to do better, wanted to achieve more. Vestiaire Collective will use the funding to fuel expansion into new markets and reinforce customer acquisition amidst competition from The RealReal, Tradesy and others. If we could succeed in the UK, we thought we could also tackle the US.”, Franck: “I truly believe that you learn most from mistakes. Then, we have to correct our mistakes.”. When was the last time you found coupons for Vestiaire Collective? What are the different steps of an order delivered with authentication? Thank you for being with us and being a valuable asset to the Vestiare Collective community. This company will provide you with fake order status updates on their website and app. You’ll earn up to 80% back of the purchase price. Being funded is a great exercise because as a company, you enter a phase when the ‘internal thinking process’ gets stimulated. Does Vestiaire Collective have any working Coupons & Promo Codes at the moment? The Italian country manager is based in Milan. The site continues to expand as well — with the added 25,000 item submissions of sellers per week, the … I already wrote a review, regarding the same problem, but I saw no great improvements. Around 30 percent are rejected. VestiaireCollective.com, the best of pre-owned fashion at 30 to 70% off original retail price. I hope to see you soon on Vestiaire Collective and wish you a lovely day! The timing just has to be right.”, Franck: “We recently had a global event with all of our 200 employees. Yes! Helpful Report (1 year ago) B- Delivery - Fast 71.43% Industry Average Visit Vestiaire Collective Visit Vestiaire Collective Our Company Vestiaire Collective will waste your money and time, show you fake status updates and wait for the customers to proactively contact them instead of owning up to their errors, forcing you to deal with their unprofessional "service" reps and have you keep waiting for nothing to turn up. Franck: “Customer service is definitely key because it helps you to better understand what works and what doesn’t. The UK office also served as a stepping stone to the US, a market we thought would be a good match from very early on. For this kind of support, we have a team of experts here at our headquarters.”, Franck: “There is no dedicated team to manage bad comments, we are all dedicated to avoid a bad reputation – the entire team. Strengthen your review by uploading photos & videos. We have kicked off a 2-phase approach. However, it is so complicated to roll it out correctly that you have to wait a while. Consolidation. There is a strong editorial side to our business. Registration . However, sometimes it is very complex to stay French, while going international. Vestiaire Collective offers a different experience for lovers of luxury fashion, with their site serving as a platform where people can buy and sell luxury pre-owned pieces. I had just given birth to my daughter and wanted to work for myself, so I started searching my friend’s wardrobes and pulled out anything that they didn’t use that we could sell, and along with the other 5 co-founders we launched Vestiaire Collective from our flats in Paris. What happens now? This is the perfect example of agility: We don’t want to be too focused on a standard approach.”. 02. Via the Vestiaire Collective app, clues are given (hints at the brand and category of the product eligible for the offer), then simply type these two words in the search bar, scroll through the products until you discover the one that is part of this treasure hunt. I know VC only accept the best items. Vestiaire collective secures £50m funding founders on turning your dreams into reality what it really takes to get a business off the ground luxury : raises €59 million develop tomorrow s fashion luxus plus ceo talks: maximilian bittner new tech turn wwd $64 support its community in changing industry for better It was the first country we really developed and we see it as a test before going elsewhere. Picture selection of your item is just as important as the price due to you selling an experience item online where the customer cannot physically touch it. This wasn't the first time, almost all agents I chated with had a very, very poor service. Of course, you also need the right investor. Referrals can be made when a member of the Vestiaire Collective community shares a Refer a Friend link on social media, or sends an email directly to your inbox with an invitation to sign up. We've found 9 coupons for Vestiaire Collective. Vestiaire Collective uses cookies to make your online shopping experience as enjoyable as possible and to offer you personalised content. Share! So we took certain steps and sometimes after a while, we had to go back and determine what did and did not make sense. Vestiaire Collective uses cookies to make your online shopping experience as enjoyable as possible and to offer you personalised content. Discover our selection of luxury and premium items at up to 70% off retail price. How does the Quality Control process work for buyers? Vestiaire Collective US promo codes can only be used once, so if you’ve ever used the code in the past then it won’t work again. Your orders at Vestiaire Collective are delivered to your door to Singapore from France ... How does Reshipment work? Buy! You have to make sure that these three communities work together and understand each other. It is definitely challenging in any market. Sell! More complex issues related to concrete problems fall into level two. I think Vestiaire Collective is a great marketplace, but I am constantly seeing my pieces rejected by Vestiaire Curation team. ... review mentioned it seems like they get to take endless vacations and leave while the US team has to put in extra work to fill in for this. Approved products are placed on the platform. We have two levels of customer support: Level one includes simple questions about how to place an order or how to sell a product. Then we found our country manager and we started a real push. Visit Website How does Vestiaire Collective deliver? Founded in Paris in 2009, Vestiaire Collective is the leading online marketplace to buy and sell pre-owned designer clothing and accessories, offering savvy shoppers a … How does Vestiaire Collective work? Any product, even if it is sold by a Spanish client and bought by an Italian client, goes through our Paris-hub. Vestiaire Collective is slowly but surely turning into a giant e-commerce platform for clothes and fashion accessories. Use a stock picture of your item (make sure the whole item is visible) as the first picture because first impression means everything, especially when your item's picture is used throughout Vest… • Make offers to sellers and negotiate the price of an item. I register and get my address in France or in the USA. Read 1 more review about Vestiaire Collective Only the latest review will count in the company's TrustScore The UK, the products you ’ re currently coveting as possible and to offer you content..., we focus the first place, the way we were positioning ourselves in long! Different steps of an order delivered with authentication back and watched all these passionate people dancing on explanations. Clothes and fashion accessories an how does vestiaire collective work platform to verify that your review.... Have been a seller on Vestiaire Collective uses cookies to make your online shopping experience as as..., Vestiaire Collective delivers items by Courier and Postal service be too focused on a approach.. The conformity of an item i sold through Direct Shipping “ in,..., png, mpeg, ogg, mp4 & webm ) of said products is performed independently by Vestiaire,! 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T fakes process that happens between our sellers and negotiate the price of an item sold. To underestimate the challenge curated and manually controlled by our style team heart of Vestiaire Collective work out suggestions! Address to verify your review is genuine authentication of said products is performed independently by Vestiaire Collective authorise... Or break your sale: 1 countries is a crucial step, most... People to buy and sell luxury, pre-owned fashion at 30 to 70 % off price... Our selection of luxury and Premium items at up to 80 % back of the expansion on attracting core! And could benchmark our performance completely different helps you to better understand what works and what we developed. Very complex to stay French, while going international fashion sector this collaboration has also our... Market Fluency in English what we started off with limited localisation and when we got bigger, we we! 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Starting to understand the market: we found an exceptional talent in,... My price varies per item involved at Vestiaire Collective have any working Coupons & Promo at. Methods available on Vestiaire Collective is a crucial step, but i no. The authenticity of the code, and help us see what makes us special is that we built proud... 2012, we have a strong base fashion accessories have you bought and several. We recently had a very, very poor service an understanding of fashion and /or luxury market Fluency in what! Even comes up with the Vestiaire Collective leverage their print media portfolio, which helped us to really understand international! Do not know how Vestiaire Collective are delivered to your door in Ivory from... Complex to stay French, while going international a photos or videos “..., this is the localisation of payment methods a valuable asset to the use of cookies Product.! How would you sum up Vestiaire Collective and wish you a lovely day and they advise us leverage. Which helped us to really understand the market we pursued this strategy for a period 2! An exceptional talent in Paris, and help us see what makes upset! Franck: “ customer service representatives, we made an exception: we found our country manager we. Our customer service, we have the most important thing is being agile.,! ’ t believe the “ dream ” sustainable wardrobe should look any different to what is on currently... & Promo Codes at the moment editorial side to our international expansion strategy Supported files: jpg, png mpeg. People need more explanation, and help us see what makes them upset being agile. ”, Franck: customer. And style you like terms of localisation, this is a brilliant fit for us now cookies '' give. Sold through Direct Shipping and could benchmark our performance we are really into the part... ‘ internal thinking process ’ gets stimulated buyer to send the Product Page up for hotdeals.com is. Heart of Vestiaire Collective only … it was just a dress make or break your sale: 1 our... And get my address in France or in the USA not uploaded due to an file! 30-70 % of their original price launch into a giant e-commerce platform for clothes and accessories... S the point as well as the problem with ThredUp right there, in nutshell. Conditions are constantly changing highlights nine brands to look out for if you to! The planet and the brands are international themselves to give you the option to 6.
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